Order process, easy and convenient ordering

Shopping cart

Select the products you would like to order by clicking the “Add to Cart” button. This will place your selection in the shopping cart. You can change this selection at any time until you submit your order by changing the number of products, deleting the selection by clicking the “Remove” box, or canceling the order process. By clicking the button “Proceed to checkout” you will get to the next order step.

Checkout

Please log in with your email address and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed and used in compliance with privacy laws (Privacy Policy). Your data will not be used for any other purpose or passed on to third parties. If you are already registered, you can now select the shipping method. By clicking the button “Next” you will get to the next order step.

Check billing address / select payment method

Now check your billing address and enter your desired payment method. By clicking the button “Next” you will get to the next order step.

Check shipping address / select shipping method

Now check your shipping address and enter your desired shipping method. By clicking the button “Next” you will get to the next order step.

Complete order process / GTC and data protection

You will receive an overview of your order: the selected products, the shipping and billing address and your contact details. Check that all the information is correct and please read carefully the terms and conditions and the return policy. You can proceed with the order only if you agree to the terms and conditions and the return policy (check the box). By clicking the button “Send order” you send your order to us. Herewith you submit a legally binding offer.

Presentation of the products in the online store

The presentation of the products in the online store is not a legally binding offer, but a non-binding online catalog. By clicking the button “Send order” you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order together with the acceptance of the order immediately after sending by automated e-Mail. With this e-Mail confirmation, the purchase contract is concluded. We store the contract text and send you the order data and our terms and conditions by e-Mail. You can also view the GTC at any time under General Terms and Conditions. You can view your past orders in our customer log-in area.

Right of return for consumers

All information about the right of return