Ordering process, order easily and conveniently

Shopping cart

Select the products you want to order by clicking the “Add to Cart” button. This will add your selection to the shopping cart. You can change this selection at any time before submitting your order by changing the number of products, deleting the selection by clicking on the “Remove” box or canceling the order process. Clicking on the “Checkout” button takes you to the next order step.

Checkout

Please log in with your email address and your password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed and used in compliance with data protection regulations (data protection notice). Any other use or transfer to third parties does not take place. If you are already registered, you can now select the shipping method. By clicking on the “Continue” button you get to the next order step.

Check billing address / select payment method

Now check your billing address and enter your desired payment method. By clicking on the “Continue” button you get to the next order step.

Check shipping address / select shipping method

Now check your shipping address and enter your desired shipping method. By clicking on the “Continue” button you get to the next order step.

Complete the order process / terms and conditions and data protection

You will receive an overview of your order: the selected products, the shipping and billing address and your contact details. Check that all information is correct and please read the general terms and conditions and the return policy carefully. You can only continue with the order if you agree to the terms and conditions and the return policy (tick the box). By clicking on the “Send order” button, you send your order to us. You are hereby submitting a legally binding offer.

Presentation of the products in the online shop

The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. By clicking on the “Send order” button, you place a binding order for the goods contained in the shopping cart. The receipt of your order is confirmed together with the acceptance of the order immediately after it has been sent by automated e-mail. With this e-mail confirmation, the purchase contract has come about. We save the text of the contract and send you the order data and our terms and conditions by email. You can view the General Terms and Conditions at any time under General Terms and Conditions. You can view your past orders in our customer login area.

Right of Return for Consumers

All information about the right of return